ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA
MultiBank Exchange Group is an American forex broker company established in 2005 that is based in California, but with headquarters in many other cities worldwide.
A Forex broker is a company that provides traders with access to platforms that allow them to buy and sell foreign currencies.
Forex brokers are also known as retail forex brokers or currency trading brokers. Retail currency traders in turn use these brokers to gain access to the 24-hour currency market for speculation purposes.
Forex broker services are also provided for institutional clients and large companies such as investment banks.
MultiBank Exchange Group has headquarters in Hong Kong and maintains offices around the world. The MultiBank Exchange Group has offices in Sydney, Los Angeles, Vienna, Frankfurt, Madrid, Cyprus, and UAE and is regulated by ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA.
MultiBank Exchange Group has since expanded to become a large global financial institution with a paid-up capital of far more than US US Dollar 322 million and delivers its services to more than 280 000 retail and institutional customers in more than 90 countries.
MultiBank Exchange Group believes that exchange technology is the most defining factor in financial markets, thus using award-winning trading technology and brokerage services.
MultiBank Exchange Group offers advanced trading platforms and tight pricing in products like forex, metals, shares, indices, commodities, and cryptocurrencies CFDs. The company boasts a daily trading volume in excess of USUS Dollar 6.2 billion.
Its 24-hour customer service is also available in more than 10 languages via the company website.
Awards and Recognition
In the world of forex broker companies being honored with awards from esteemed organizations or publications, count much for the company’s reputation.
Since being an awarded company instils extra confidence in traders, MultiBank Exchange Group has accumulated 40+ awards including:
- “Best Global Broker 2022 (Finance Magnates)
- Best FX & CFD Broker (Europe & Asia) 2019 from International Investor Magazine
- ECN Broker of the Year (Europe) 2019 from International Business Magazine
- Best Forex Platform MENA 2019 from International Business Magazine
- Best Financial Derivatives Broker 2019 from Global Banking & Finance Review.
MultiBank Exchange Group Accounts
A forex account is a trading account held by a trader with a company like MultiBank Exchange Group that is primarily issued with the purpose of trading currencies.
Usually, the number and type of accounts that a trader can open with a broker company differ according to the country in which the brokerage operates, the country of residence of the trader, and the regulatory authorities under whose jurisdiction it operates.
Types of Account and its Features
In the case of MultiBank Exchange Group, they offer a Demo Account, Live Account, Islamic Account, and Multi-Account Managers (MAM).
The Live Account has the following benefits:
- Quick and easy account opening
- Tightest spreads on award-winning platforms
- Minimum deposit of 50 USD to open a live account
- Attractive account opening bonuses
- Negative balance protection
- Leverage of up to 500:1
The Islamic Account additionally offers:
- No interest or swap charges on overnight positions
- No limits on durations of positions held
The Demo Account has the following benefits:
- Opening in three easy steps
- Free practice trading on an account with zero risks
- Opening balance of US Dollar 50 000 virtual money
- Trading on real market conditions
- Trading on desktop, mobile device, or online
MultiBank Exchange Group’s Multi-Account Managers (MAM) software gives professional traders and asset managers a user-friendly interface, can manage several trading accounts simultaneously, and provides flexible platforms with a range of advanced technologies.
The MAM advantages include:
- Allows Expert Advisor (EA) trading of managed accounts
- Overview of open trades, balances, and margin levels for several accounts
- Simultaneous management and trading over multiple accounts
- Unlimited trading accounts
- Market watch window within MAM
- STP on master account for bulk order execution, with instant allocation to sub-accounts
- Live order management monitoring within MAM
- Allows trade station signals to be traded on the MT4 platform
- “Group Order” execution from the main control screen
- Partial close of orders by master account execution
ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA
Deposits and Withdrawals
MultiBank Exchange Group offers a selection of payment options for both deposits and withdrawals, although subject to the regulatory restrictions from the specific jurisdiction.
In general, these options include Bank Wire transfers, Cards, Neteller, Skrill, fasapay, and online payments.
The minimum deposit with which you can access live trading is only 50 USD, but traders should first make sure what the applicable margins for the instrument they want to trade are, in order to cover that.
MultiBank Exchange Group does not charge commission for deposits or withdrawals, but the different payment providers may. Account funding must be made from an account in the same name as that on the MultiBank Exchange Group trading account.
Withdrawal requests must be submitted online or via email and the money will be transferred by the selected method.
Cost and Fees, Commissions and Spreads
The cost of trading depends on different factors like commissions, spreads, and margins.
The spread of a currency pair is the difference between the bid and the asking rate. A pip represents the smallest increment that an exchange rate can move. One pip is 0.01 for currency pairs with JPY as the term currency and 0.0001 for all other pairs.
Margin is the amount of money required in your account in order to open a position. Margin is calculated based on the current price of the base currency against USD, the size (volume) of the position, and the leverage applied to your trading account.
Commissions are the charges imposed by an investment broker on a trader for making trades on the trader’s behalf. The level of commissions will vary between different brokers and also depends on the asset being traded and the type of service offered by the broker.
Execution-only brokers, that is a broker that does not involve in any personal investment advice and gives traders complete control over how they trade the markets, tend to have lower commissions.
While contract for differences (CFDs) trading is a form of derivative trading that enables traders to speculate on the rising or falling prices of fast-moving global financial markets, it’s trading on shares will incur commission.
CFD trades on other markets have no commission but do wrap a spread around the market price of a certain instrument.
A trader’s choice of platform will also determine specific trading costs. MultiBank Exchange Group supports trading costs that are built into the spread, so trading through Maximus MT4 spread will average around 1.4 pips.
MultiBank Pro MT4 is designed mainly for traders with experience and bigger size and requires a US Dollar 1 000 initial deposit, hence bringing lower costs of typically 0.5 pips.
The ECN Pro MT4 is a professional account requiring a maintained balance of US Dollar 5 000 and offers spreads from 0.1 pips and commission of 3US Dollars per lot with the traded amount of 20,000US Dollars, while further the commission is discounted into 2US Dollars per lot.
The facility that enables a trader to get a much larger exposure to the market than the amount he or she deposited to open a trade, is called leverage. Such leveraged products magnify a trader’s potential profit – but of course, also increase the potential loss.
The amount of leverage is expressed as a ratio, for instance, 50:1, 100:1, or 500:1. Assuming that a trader has US Dollar 1,000 in his or her trading account and is trading ticket sizes of 500,000 USD/JPY, that leverage will equate to 500:1.
Regulations in the different jurisdictions apply different rules towards leverage, thus MultiBank Exchange Group will offer different leverage depending on the particular entity.
European entities prescribe leverage to a maximum of 1:30 for major currency pairs. Australian clients may still use high leverage ratios of up to 1:500.
Forex brokers tend to lure new traders with offers of attractive deposit bonuses. This can be useful, but it is essential to discern what a proper bonus is.
Such a bonus is but a way to compensate traders for choosing a certain broker, since once the account is opened, the trader will have the same expenses as any other.
The bonus is just a reward for the trader’s choice that gives some of these expenses back to the trader, once proving himself as an active trader.
Customers should note that no deposit bonuses are a great way to help you start trading, but it often comes with ridiculous terms so that even if you do make a profit, you have to trade a high volume before you can do any form of withdrawal.
MultiBank Exchange Group offers a 25% bonus to any client that opens a trading account and deposits a minimum of US Dollar 1,000 and meets the terms and conditions.
The maximum bonus amount per customer is US Dollar 25,000 and is a losable bonus that can be withdrawn at a rate of US Dollar 250 for every 50 lots round trip traded.
A so-called Imperial Bonus is offered to new clients on their first-time deposits and a Refer a Friend Bonus can be earned by customers for every friend introduced.
Once certain conditions have been met, the bonus amounts will be credited to the customer and friend’s MultiBank trading accounts.
The referred friend must be a first-time new client with MultiBank Exchange Group and cannot be an existing client and the minimum initial deposit amount by the friend must be US Dollar 1,000 or more.
Each person can qualify for up to eight such bonuses per calendar year.
Trading Platforms, Software, and its Features
The forex trading software provided by a broker company to its clients is called the platform and is used to carry out their trades.
The decision about which platform to choose will depend on what a client would like to trade, therefore it will be one of the criteria when choosing a broker too.
MultiBank Exchange Group offers MetaTrader’s MT4 and MT5 platforms. These include Maximus MT4, MultiBank Pro MT4, and ECN Pro MT4.
The MT5 platform offers all of the features provided by the MT4 with additional improved trading functionalities and tools. Money managers get access to trading and managing accounts through PAMM and MAM accounts.
Multibank does offer free MAM, PAMM, EA, VPS and API as well as zero commission trading.
MultiBank Exchange Group also offers free Virtual Private Servers (VPS) use to all its customers through reliable third-party hosting vendors.
Through the VPS, customers can run their trading terminals non-stop 24/7 and experience reliable trading conditions while trading remotely.
Expert Advisors (EAs) can be integrated into any MultiBank MetaTrader 4 and 5 platforms without restrictions to perform automated trades and place orders at any time.
Markets, Products, and Instruments
Most brokers offer all or some of the following kinds of market instruments for trading:
Forex trading, also called currency or FX trading, involves the currency exchange market where individuals, companies, and financial institutions exchange currencies for one another at floating rates.
As with currency exchange markets, commodity markets offer different investment opportunities for traders. Investing in contract-based tradable goods is a reliable way to mitigate risk during times of inflation or economic uncertainty.
Equity or stock indices are actual stock market indexes that measure the value of a specific section of a stock market. They can represent a specific set of the largest companies of a nation or they can represent a specific stock market.
The trading of gold and other precious metals involves hard commodities that are contract-based tradable goods.
The high volatility of energy prices due to political and environmental factors, supply and demand, extreme weather conditions, and global economic growth is a typical feature of this product, making it another popular trading choice.
Bitcoin (BTC) is the digital currency with the largest market capitalization and price levels since its inception in 2008. It dominates 50% of the total crypto market cap.
Litecoin (LTC) is similar to Bitcoin but differs in terms of scalability. Litecoin is another very popular altcoin and LTCUSD is a fork of Bitcoin (BTCUSD), copied from Bitcoin’s code and with some alterations and launched a new project.
Ripple (RPL) is popular among big banks with the Ripple network a next-generation real-time gross settlement system. It allows instant cross-border fund transactions at very low costs.
Ethereum (ETH) is the second-largest cryptocurrency after Bitcoin and allows developers to create smart contracts on a platform.
MultiBank Exchange Group offers to trade in more than 45 forex pairs, and over 1,000 CFD products including metals, shares, indices, commodities, and cryptocurrencies.
Safety and Regulation
One of the first things a potential trader needs to establish is whether a broker like Multibank Exchange Group is safe to trade with.
One of the surest benchmarks to measure the safety of a brokerage is to establish which regulating authorities are watchdogs over its actions.
MultiBank Exchange Group comprises a number of subsidiaries that are licensed and regulated worldwide through authorities including ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA.
Clients can thus trade with total confidence and enjoy the security of funds because of segregated accounts and favorable trading conditions.
Potential traders need to be assured that the broker company they chose can offer the necessary support and help whenever they may need it.
In the case of MultiBank Exchange Group, customers can depend on great support, although only available on weekdays. Customers can contact MultiBank via live chat, phone, or email.
Potential traders should always do as much as possible research about speculative trading before commencing to do it.
Trading with confidence and success relies heavily on knowledge and understanding of the markets, therefore research options offered by brokers form an integral part of its features when choosing the right company to trade with.
MultiBank Exchange Group provides a daily newsletter and the research tools of the MetaTrader 4 platform. Traders can add research tools, although they are usually not free.
MultiBank Exchange Group doesn’t have its own research team, but the MetaTrader research tools are available in several languages. MultiBank Exchange Group does have some charting tools.
Eduction and Training
Before starting to trade, potential clients of MultiBank Exchange Group should avail themselves of all possible information and trading skills needed to be successful in the world of forex and commodity trading.
If MultiBank Exchange Group’s website itself does not provide enough means, a trader should explore other information sources and means to obtain that skills and knowledge.
The only tool available to new traders for education is the demo account. MultiBank Exchange Group provides no trading platform tutorial videos or educational videos.
Overall, the MultiBank Exchange Group is a company with established offices and enlarged trading portfolios through numerous countries, regulations, and offerings.
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MultiBank Exchange Group warns all potential traders that Forex and CFDs trading always carries a high level of risk and may not be suitable for all investors.
Before clients decide to trade the products offered by MultiBank Exchange Group, they are advised to carefully contemplate their investment objectives, financial situation, needs, and level of experience before investing money they cannot afford to lose.
When traders use MultiBank Exchange Group’s margin leveraged accounts, they should maintain a sufficient level of margin to sustain their positions, since trading Forex/CFD and Options on margin carries a high level of risk.
Using a higher than necessary leverage can work against a trader as well as for him. It is always possible that you could sustain a loss of some or all of your initial investment.
Potential traders should first acquaint themselves with all the risks associated with trading on margin and seek advice from an independent financial advisor if they have any doubts.
MultiBank Exchange Group at a Glance
|Broker’s Name||MultiBank Exchange Group|
|Headquartered||California, USA/ Hong Kong (SAR)|
|Regulating Authorities||ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA.|
|Countries not accepted for trade||The United States and Hong Kong|
|Islamic Account (Swap Free)||Yes|
|Minimum Deposit||50 USD|
|Deposit Options||BankWire, Credit/debit cards, Skrill, Neteller, PayTrust, PerfectMoney, Help2pay, Ngang Luong, Payment Asia.|
|Withdrawal Options||BankWire, Credit/debit cards, Skrill, Neteller, PayTrust, PerfectMoney, Help2pay, Ngang Luong, Payment Asia.|
|Platform Types||Maximus MT4,
MultiBank Pro MT4 and
ECN Pro MT4
|OS Compatibility||Mobile APP: Apple, Google, Android
Web Trading: Chrome, Firefox, IE, Safari
|Tradable Assets||Forex, Metals, Shares, Indices, Commodities|
|Languages supported on Website||Spanish, Arabic, Italian, German, Japanese, Chinese, Russian, Malay, Polish|
|Customer Support Languages||Spanish, Arabic, Italian, German, Japanese, Chinese, Russian, Malay, Polish|
|Customer Service Hours||24 hours, 5 days per week. It is not transparent what time and which time zone the customer service is available.|
ASIC, BAFIN, CNMV, FMA, DFSA, TFG, HKCE, AUSTRAC, VFSC, CIMA
How many instruments can I trade with MultiBank Exchange Group?
You can trade several different instruments with MultiBank Exchange Group, which include the following:
Which platforms are supported by MultiBank Exchange Group?
- Maximus MT4
- MultiBank Pro MT4
- ECN Pro MT4
Does MultiBank Exchange Group offer leverage?
Yes, MultiBank Exchange Group offers maximum leverage of 1: 500
You cannot change leverage levels.
What spreads can I expect with MultiBank Exchange Group?
MultiBank Exchange Group offers variable spreads on its various accounts but there is little information about commissions. If details on the website are not comprehensive, more information can be obtained from the customer support service.
Does MultiBank Exchange Group charge commission?
Very little information on commissions can be obtained from the website, clients should contact customer support service.
Is MultiBank Exchange Group regulated?
Yes, MultiBank Exchange Group is regulated by ASIC in Australia, BaFin in Germany, FMA in Austria, CNMV in Spain, FSC in the BVI, CIMA in the Caymans, and RAK in the UAE.
Is MultiBank Exchange Group a recommended forex trading broker for experts and beginners?
MultiBank Exchange Group offers a fair trading environment for all types of traders.
What is the overall rating out of 10 for MultiBank Exchange Group?
What is the difference between a demo and a live trading account?
A demo account is offered by broker companies and funded with virtual money that enables a prospective customer to experiment with the company’s trading platforms and its features, before setting up a real account funded with the customer’s actual money.
Does MultiBank Exchange Group offer a demo account?
Can I convert my demo account to a live trading account with MultiBank Exchange Group?
Not clear from the information on the company homepage.
Which live trading accounts does MultiBank Exchange Group offer?
- Live Account.
- Demo Account
- Islamic Account.
What are the available deposit currencies for a live trading account?
USD, GBP, EUR, JPY, CHF, AUD, NZD, CAD
Deposits and Withdrawals
What is the minimum deposit for MultiBank Exchange Group?
Between US Dollar 50 and US Dollar 5,000 depending on the account you choose.
How do you make a deposit and withdrawal with MultiBank Exchange Group?
Multibank Exchange Group offers the following deposit and withdrawal methods:
- Credit/debit cards
- Ngang Luong
- Payment Asia.
The same method as used to fund an account must usually be used to withdraw money and monies will be only refunded to accounts in the same name as the trading account.
Does MultiBank Exchange Group charge withdrawal fees?
No, but fees from financial institutions may apply
How long does it take to make a withdrawal?
Withdrawals by means of certain methods may be processed within a day but depending on bank services it may take several days for the money to be available.